FAQ

Reservations & Stay

During which months is Rodos Park open?

Rodos Park welcomes guests seasonally from April to early November. Opening and closing dates may vary slightly each year, so we kindly recommend checking our booking page, contacting our reservations team, or asking reception for the most up-to-date availability.

What time is check-in and check-out at Rodos Park?

Check-in begins at 14:00, and check-out is by 12:00. Early check-in and late check-out may be arranged upon request, subject to availability. Kindly contact reception or update your request through the mobile app.

Why should I book directly through the Rodos Park website?

Guests who book directly through our official website enjoy exclusive added values and privileges, including welcome amenities, dining and wellness discounts, airport transfer benefits on selected room types, and special offers tailored to their stay. Benefits may vary depending on the room type booked.

Can I request a room upgrade?

Absolutely. Subject to availability, our team will be delighted to assist with room upgrades, including options such as our newly renovated Superior Double Room, Premium Deluxe Double Room, or Executive Park Suite. Additional charges may apply. Please contact reception or submit your request through the mobile app.

Can I upgrade my stay to Half Board?

Yes, guests may upgrade their reservation to Half Board by adding dinner to their stay for an additional supplement. Please contact our reservations team or reception in advance, or arrange this during your stay through the mobile app.

Is there a mobile app available and how do I use it?

Yes, guests may enjoy access to the Rodos Park mobile app. Simply download the app from the Google Play Store or Apple App Store, and log in using your room number and last name to explore hotel services, dining experiences, curated excursions, and useful stay information throughout your stay.

Rooms & Accommodation

Is daily housekeeping provided?

Yes, daily housekeeping service is provided to ensure a comfortable and impeccable stay. For any additional housekeeping requests, please ask reception or use the mobile app.

Is Wi-Fi available in the rooms?

Yes, complimentary Wi-Fi is available in all rooms and public areas. Wi-Fi details can also be found via the mobile app.

Is air conditioning available in the rooms?

Yes, all rooms and suites are fully air-conditioned to ensure your comfort throughout your stay. If you need assistance, please contact reception.

Which room types have been recently renovated?

Our newly renovated room types include the Superior Double Room and the Premium Deluxe Double Room, thoughtfully redesigned to combine contemporary comfort with the timeless elegance of Rodos Park.

Are rooms suitable for families?

Yes, our Executive Park Suites are designed for both couples and families of up to 3 guests, offering spacious layouts, modern amenities, and a comfortable atmosphere for extended stays. Connecting rooms may also be arranged upon request, subject to availability. Please ask reception for assistance.

Do all rooms offer the same view?

No, room views vary depending on the category selected. Some rooms overlook our gardens and swimming pool, while others offer views of the archaeological area, the park, or Rhodes Town.

Are the rooms accessible by elevator?

Yes, all floors are accessible via elevator for your convenience.

Are pets allowed?

No, pets are not allowed.

Is smoking allowed inside the rooms?

All rooms are strictly non-smoking. Smoking is permitted only in designated outdoor areas such as balconies or terraces.

Dining & Room Service

Is breakfast included in the room rate?

Yes, buffet breakfast is included. It features an international selection, including a dedicated corner with certified Greek breakfast specialties.

How can we order breakfast in the room?

Breakfast may be enjoyed in the privacy of your room through room service. Please contact reception to arrange your preferred time and selection, or place your order conveniently through the mobile app.

Is room service available?

Yes, room service and in-room dining options are available. Please contact reception for menus and service hours, or place your request through the mobile app.

Does the hotel have restaurants or bars on site?

Yes, Rodos Park offers elegant in-house restaurants, bars, and lounges, including poolside dining, rooftop cocktails, Mediterranean cuisine, and refined all-day dining experiences. Dining reservations may be arranged through reception or via the mobile app.

When is the Galaxy Roof Lounge Bar open?

The Galaxy Roof Lounge Bar operates seasonally from mid-June until mid-October, offering spectacular sunset views, signature cocktails, and an elegant rooftop atmosphere. Reservations may be made through reception or the mobile app.

Wellness & Leisure

Is there a swimming pool at the hotel?

Yes, Rodos Park features an outdoor swimming pool surrounded by gardens, an elegant lounging area, and a pool bar, creating the perfect setting for relaxation throughout the day.
The swimming pool operates daily from
10:00 – 18:00. For towels and poolside service, please ask reception.

Is there a Wellness Spa available?

Yes, the Rodos Park Wellness Spa offers a range of rejuvenating treatments, massages, sauna and hammam facilities, and wellness experiences designed for total relaxation. Spa appointments may also be arranged through the mobile app.

What are the gym operating hours?

The gym is open daily from 11:00 – 19:30. For access details or any assistance, please ask reception or check the mobile app.

Is day use available?

Yes, day use is available upon request and at an additional charge. Kindly notify reception at least one day prior to departure. Reservations may also be arranged through the mobile app, subject to availability.

Hotel Services

Is there a reception or concierge service?

Yes, our reception and concierge services are available 24 hours a day to assist with every aspect of your stay.

Do you offer airport or port transfers?

Yes, airport and port transfers can be arranged upon request at an additional charge. Kindly contact reception in advance or arrange your transfer through the mobile app. Rodos Park is located approximately 16 km from Rhodes International Airport, approximately 20 minutes by car.

Is parking available at the hotel?

The hotel does not have private parking facilities. Guests may park on the street opposite the hotel, where parking is free of charge. Should you have difficulty finding a parking space, please ask reception or hand your keys to our groom, who will gladly assist.

Is there a luggage storage option before check-in or after check-out?

Yes, luggage storage is available on site. Please ask reception for assistance.

Are there laundry facilities or services available?

Yes, laundry and pressing services are available at an additional charge. Please contact reception or use the mobile app to arrange collection.

Do you provide baby cots or high chairs for infants?

Yes, baby cots and high chairs are available free of charge. Kindly request them through reception or the mobile app in advance.

Can outside visitors use the hotel facilities?

Outside visitors may use selected hotel facilities depending on seasonal availability and at an additional charge. Please call us at + 30 22410 89700 for more details.

Location & Nearby Attractions

How far is the hotel from Rhodes Town and main attractions?

Rodos Park is ideally located in Rhodes Town, just a short walk from the UNESCO-protected Medieval Old Town, Mandraki Harbour, and the shopping district. The nearest beach is Elli Beach. For city recommendations and directions, please ask reception or consult the mobile app.

Experiences, Events & Special Occasions

Can you help arrange weddings, honeymoons, and special celebrations?

Absolutely. Our team will be delighted to assist with venue and catering arrangements for weddings, honeymoons, anniversaries, birthdays, retirement parties, and other special celebrations. Please contact reception, speak with our concierge team, or send us an email at info@rodospark.gr.

Do you host special themed events?

Yes, Rodos Park regularly hosts seasonal events, including candlelight dinners and Mexican nights. Event schedules are available at reception and through the mobile app.

Can you recommend dining and nightlife options in the city?

Certainly. Our concierge team will be delighted to recommend dining, cocktail, and nightlife options in Rhodes Town, including our own Il Parco restaurant and Galaxy Roof Lounge Bar. Please ask reception or browse suggestions in the mobile app.

Can you help us plan activities or day trips on the island?

Of course. Our concierge team will gladly assist with private transfers, sailing trips, guided tours, and bespoke experiences around Rhodes. You may ask reception or explore our curated excursions through the mobile app.

Are group and incentive trips available?

Yes, group stays and incentive trips are available upon request. Please contact reception or our events team at info@rodospark.gr for tailored arrangements.